This problem arises if a user starts up Junctions 10 or Junctions 11 before assigning themselves a licence and it starts in Demo Mode. If you subsequently assign yourself a licence or get one assigned, you need to refresh the licence information for the desktop application. You can follow these steps achieve this:
- Start Junctions in Demo mode
- Sign out of Junctions by navigating to Help -> Sign out.
- A new popup will appear asking you to Login. Click Login
- Supply your username and password and click Login
- The system will now refresh the licence and you should have full access to Junctions 10.
(Updated April 2025)